We aim to send all items out same day (if ordered before 1pm) or next day if after this time. Goods are sent Monday to Thursday next day delivery. Any items purchased after 1pm Thursday will be dispatched Monday.
UK Mainland – Next working day (Orders up to 1pm)
UK Highlands, Northern Ireland & Islands – 2-3 working days
Large items will be delivered using DPD Local and will require a signature on delivery. Tracking numbers can be provided on request.
Charges vary due to size and weight of the parcels, Postage cost will be calculate at checkout.
Please provide accurate address information to assure delivery, we accept no liability for goods lost as a result of poor or incorrect shipping details.
If your goods have been declared as lost by the courier, a replacement will be dispatched as soon as possible.
If your goods arrive damaged, please email firstname.lastname@example.org with photos showing the damage. It is also vital that you send photos of the internal and external packaging as claims cannot be processed without this evidence. Once we have received this information we will contact you to discuss arrangements