Terms and Conditions
We will be happy to exchange or refund your purchase within 14 days of receiving your order. We just require that the items you return are unused and remain the same condition as when you received them. If we find the products are returned with wear and tear, crash damage or any signs of use, we reserve the right to refuse the refund and you will have to pay an additional shipping charge to receive the goods back. Please call 07940932628 before returning the items.
What you need to do
Contact the office on 07940 932628 or email us at email@example.com quoting your name and order number. We will discuss your options and provide details of where to ship the items for return.
Package your items securely using plenty of packaging material to avoid damage in shipping.
Please return your goods using a signed for service. We will not be held responsible for parcels lost in transit.
In the unlikely event that you are returning a faulty item then we will arrange collection and delivery of the goods at a time and place to suit you using our courier.
In the unlikely event you happen to receive faulty or damaged goods please contact us on 07940 932628 or email us at firstname.lastname@example.org quoting your name and order number and we will be happy to help resolve this.
Shipping charges will not be refunded unless the return is a faulty item.